Frequently Asked Questions
Everything you need to know about your AbayaButh experience.
How do I choose the correct size for my Abaya?
Our Abayas are typically sized by length in inches. We recommend measuring from the highest point of your shoulder down to your ankles to find your ideal fit. Please refer to our detailed Size Guide on each product page for specific measurements.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary depending on your location and are calculated automatically at checkout.
What is your return policy?
We offer a 14-day return period from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached. Please note that certain items like hijabs may be non-returnable for hygiene reasons.
How should I care for my AbayaButh garments?
To maintain the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry your garments and use a cool iron or steamer to remove wrinkles.
Can I cancel or modify my order after it has been placed?
We aim to process orders quickly. If you need to make changes, please contact our customer service team within 1 hour of placing your order. Once an order has reached the dispatch stage, we are unable to cancel or modify it.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as PayPal and localized buy-now-pay-later options like Clearpay and Klarna.